Mobile Technician / Customer Service Representative / Storekeeper

Join Carlcare Service in Bali, Indonesia as a Mobile Technician, Customer Service Representative (CSR), and Storekeeper! This is a unique opportunity to work in a dynamic environment where you’ll combine technical expertise with exceptional customer service skills. As part of our team, you’ll be on the front lines, ensuring our customers receive the best possible service and support.

At Carlcare Service, we pride ourselves on our commitment to quality and customer satisfaction. Our team is dedicated to providing top-notch service, and we’re looking for someone who shares our passion for excellence. You’ll have the chance to work with a variety of customers, from individuals to businesses, and help them with their technical needs.

📋 Tanggung Jawab Pekerjaan

• Perform mobile repairs and maintenance on various electronic devices.
• Provide exceptional customer service, including troubleshooting and technical support.
• Manage inventory and ensure all store supplies are well-stocked and organized.
• Handle customer inquiries and complaints professionally and efficiently.
• Collaborate with the team to ensure smooth operations and high customer satisfaction.
• Follow safety protocols and maintain a clean and organized workspace.
• Stay updated with the latest industry trends and technologies.
• Assist in training new team members on technical and customer service skills.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in mobile repair, customer service, or a related field.
• Knowledge of various mobile devices and their repair processes.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and troubleshooting skills.
• Familiarity with inventory management software such as QuickBooks or SAP.
• Valid driver's license and reliable transportation.
• Ability to lift and carry heavy items up to 20 kg.

🛠️ Keahlian

Lowongan Terkait