Branch Supervisor (Bandung)

Join Captain Barbershop as a Branch Supervisor in Bandung and lead a dynamic team in delivering exceptional grooming experiences. As a Branch Supervisor, you will oversee daily operations, ensure high standards of customer service, and drive business growth. This role is perfect for someone looking to take on a leadership position in the barbering industry, with opportunities to develop your skills and advance your career.

Captain Barbershop is a rapidly growing chain of barbershops known for its commitment to quality and customer satisfaction. Located in the heart of Bandung, our barbershops are bustling hubs of activity, offering a wide range of grooming services. As a Branch Supervisor, you will be at the forefront of this exciting journey, working closely with our talented barbers and stylists to create a welcoming and efficient environment for our customers.

In this role, you will be responsible for managing the day-to-day operations of the barbershop, including scheduling, inventory management, and staff training. You will also play a key role in ensuring that our high standards of customer service are met and exceeded. With your leadership and expertise, you will help to drive business growth and enhance the overall customer experience.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the barbershop, including scheduling, inventory management, and staff training.
• Ensure high standards of customer service and maintain a clean, well-organized workspace.
• Manage staff performance, including hiring, training, and disciplinary actions.
• Drive business growth through marketing initiatives, customer feedback, and sales strategies.
• Handle customer inquiries and complaints, ensuring a positive and professional experience.
• Monitor and maintain financial records, including cash handling and expense tracking.
• Collaborate with the corporate office to implement company policies and procedures.
• Participate in team meetings and contribute to the overall success of the Captain Barbershop brand.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in barbering or a related field, with a strong understanding of the industry.
• Proven leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
• Strong organizational and problem-solving skills, with the ability to manage multiple tasks and priorities.
• Familiarity with barbershop software and tools, such as scheduling systems, inventory management software, and point-of-sale systems.
• Ability to work in a fast-paced, high-pressure environment, with the ability to adapt to changing circumstances.
• Passion for the barbering industry and a commitment to delivering exceptional grooming experiences.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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